CONTACT US

For technical & account queries please email support@protectmywork.com or use the form below. We aim to respond within one working day. If you are missing an email from us, please check SPAM folder before contacting us.

For telephone support, please scroll to the bottom of this page.

Please also see our Frequently Asked Questions page.

Most Common Questions Answered

 
How It Works
 
How to Protect My Work
 
What Can I Protect?
 
What Are Certificate Tokens?
 
Can I Protect My Trading Name and Logo?
 
Can I Protect My Product Design?

EMAIL SUPPORT:

Data Privacy Notice: Personal data from this form is not stored or used for any other purpose except to contact you by email about your query. All data is transferred from your device, to our web server, using ssl secure encryption.


 

 

 

TELEPHONE SUPPORT:

To contact us by phone, please let us know what you need help with:

Please see the video below which explains how copyright works in 3 minutes:

Yes, copyright law can protect the graphic design of an original artistic logo, so if any one uses your logo without your permission or copies it, you can take action.

Please Note: It does NOT, protect a name that may be on the logo.

No, you CAN NOT effectively protect a name using copyright and the Protect My Work copyright proof system, copyright law does not protect names or slogans, but we can protect original logos. For a name:

  • You must instead look at trademark or setup a trading company in that name
  • Trademarks applications are filed with the UK Government
  • Government filing fees start at £170
  • Protect My Work can file trademark applications for £499 + VAT, which includes the £170 government filing fee mentioned above
  • For questions specifically about names, please contact the UK Intellectual Property Office:

    Website: www.gov.uk/topic/intellectual-property/trade-marks
    Email: information@ipo.gov.uk
    Telephone: 0300 300 2000
    Outside the UK: +44 (0)1633 814000

     

    More information in the following video (55 secs):

     

Copyright and trademark are different. The table below explains the main differences:

  Copyright Trademark
What can be protected? Original artistic, literary and dramatic works such as logos, websites, songs, music recordings, lyrics, photos, books, training & course materials, product artwork , packaging artwork, drawings, paintings, sculptures, 3d and 2d artwork. poems, scripts, computer software, apps, and dramatic works. Names, slogans or logos.
Registration Required? No but you WILL have to have indisputably and credibly prove that the work is yours if there is a copyright dispute. Yes, apply through UK government. International trademarks must be registered with individual countries. The EU can be registered as a block.
Registration Process? Complete the 2 minute registration form on our Register page, then upload your work. Research – apply – trademark examination – opposition period – approval Click Here For Details
If I register a logo that includes a name, is the name also protected? No. Only the graphic design of the logo is protected. You cannot protect a name using ProtectMyWork.com . No. You must register two separate trademarks to protect both the name and logo and pay two sets of registration fees.
How Long Does It Take? With ProtectMyWork.com the process is immediate and automated. Up to 6 months.
How Much Does It Cost? £36.99 (ex. VAT) per year subscription fee.
membership fee with ProtectMyWork.com.
UK Trademarks start at £170. International prices vary.
International Protection? Yes, 179 countries around the world. No, only in the country that you have a trademark registered.
How Long Does Protection Last? As a general rule:
Authors lifetime, plus 70 years.
Usually 10 years
What symbols can I use on my logo? © ™ ®

You can protect original artistic, literary and dramatic work such as:

  • Company Logos
  • Product Logos, Photos & Marketing Material
  • Website, App, & Game Content, Design and Code
  • Blog Content
  • Songs and Music
  • Recordings
  • Lyrics
  • Photos
  • Books
  • TV and Film Scripts, Dramatic Works
  • Training or Course Material
  • Poems
  • Drawings, Illustrations, Sculptures & Paintings
  • Artistic Work (2d and 3d)
  • Computer Software & Databases.

More information in the following video (30 secs):

 

  • Protect My Work charges a flat subscription fee of £36.99 (ex. VAT) per year to become a member
  • You can cancel your subscription renewal it anytime during your subscription from within our member area
  • We do not offer a one-off lifetime fee. Stay away from web sites that offer this as its not an effective way to protect copyright long term
  • You can upload as much work as you want, simply buy more certificate “tokens” for £1 (ex. VAT) each , pay–as-you-go
  • You will receive 5 tokens free when you join, and you can buy unlimited certificates at any time during your subscription for just £1 (ex. VAT) each
  • The subscription fee does not increase with the number of digital certificates you have used

  • To upload your work, you need a “certificate token”
  • You'll receive 5 certificate tokens free when you join
  • Buy tokens for £1 (ex. VAT) each, pay-as-you-go
  • A token allows you to upload up to 5 files at the same time
  • A certificate can have a mix of different work but they'll share the same digital certificate and reference number
  • The combined total of all five files must not be more than 100 MB
  • For more than 5 files, upload a zip file, no more than 100 MB

More information in the following video (48 secs):

 

  • Click here to register
  • Fill in your usual personal details and be careful to type your email address correctly please
  • Enter your payment details and click “Pay”
  • You’ll receive an email (CHECK YOUR SPAM FOLDER ) which will contain your password
  • Simply login and click the “Upload New Work” button
  • Enter the title of your work and attach up to 5 files per certificate. You can use a zip file if you have more than 5 files to upload on a certificate, as long as the combined weight of those files do not weigh more than 100 MB

More information in the following video (35 secs):

 

  • Login to your account and click the “Upload New Work” button
  • Enter the title of your work
  • Attach your files
  • You can attach up to 5 files as long as the combined weight of those files do not weigh more than 100 MB . Upload a zip file if you have more than 5 files to upload

More information in the following video (50 secs):

 

If you don't renew your account, we are legally obliged to delete your personal account details, together with all your uploaded work files and digital certificates.

This means that your copyright proof certificates will not validate and unfortunately we can't be your independent witness to your certified work, so we very much hope that you stay subscribed and your valuable work remain safely protected.

If you want to unsubscribe, simply login to our member area and toggle the automatic renewal button to OFF. However, we don't recommend this, because if don't renew your account, we are legally obliged to delete your personal account details, together with all your uploaded work files and digital certificates. We are not allowed to hold this data forever.

So if you cancel your subscription it means that your copyright proof certificates will not validate and unfortunately we can't be the independent witness to your certified work, so we very much hope that you stay subscribed and your valuable work remain safely protected.

Please Note: You CAN NOT cancel your subscription by phone.

If you have forgotten your password to login and cancel please click here to get sent a new one.

If you have any other questions about your subscription or account please send an email to support@protectmywork.com, and we will try and answer your query within 1 working day.

  • Protect My Work Limited was registered with Companies House in the UK on 23rd January 2002. Company Number: 04358873
  • Protect My Work Limited is registered for VAT with HMRC. Registration Number: 314566507. Check on HMRC Website Here
  • Protect My Work has over 500 reviews on Trust Pilot
  • Protect My Work has over 50 reviews on Google

Please contact us directly and we will be happy to answer any other question..


Telephone: +44 0208 133 3487
Switchboard hours: 09:00 - 13:00 GMT, Monday to Friday

Or

Email to support@protectmywork.com

Our Address

Protect My Work Limited
124 City Road
London
EC1V 2NX
United Kingdom

Company Registered in England & Wales No. 04358873
HMRC VAT registration number: 314 5665 07