No, we do not allow any editing or changes to existing certificate data as this would invalidate our fixed time stamp certification. Any amendedments must be uploaded to a new certificate.
However, if you've made a mistake, please let us know within 24 hours and our support team will gladly add a certificate token back to your account so you're not out of pocket.
To request this, please note down the certificate reference number, then delete the certificate. Email support@protectmywork.com, and our support team will happily reimburse you a certificate token so you can re-upload your work with the corrected data for free to a new certificate with a new digital timestamp.
To delete a certificate, please go to "MY WORK" and click the red "trash can" icon next to certificate you want to delete (see screenshot below).